Troubleshooting

Do you recognize what to do if your screen goes blank? What if friend can't seem to close one application, or can't hear any kind of sound from your speakers? whenever you have actually a problem with your computer, don't panic! there are plenty of basic troubleshooting techniques you have the right to use come fix problems like this. In this lesson, we'll display you some basic things to shot when troubleshooting, and how come solve usual problems you may encounter.

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General advice to keep in mind

There are many different things that could cause a difficulty with her computer. No issue what's causing the issue, troubleshooting will constantly be a procedure of trial and error—in part cases, you may need to usage several various approaches before you can discover a solution; other difficulties may be easy to fix. Us recommend starting by making use of the following tips.

Write under your steps: once you start troubleshooting, you may want to write down each action you take. This way, you'll be able to remember specifically what you've done and can prevent repeating the very same mistakes. If you end up questioning other civilization for help, it will certainly be much simpler if lock know precisely what you've do the efforts already.Take notes around error messages: If your computer system gives girlfriend an error message, be certain to write down together much info as possible. Girlfriend may have the ability to use this info later to find out if other world are having the exact same error.Always inspect the cables: If you're having trouble through a specific piece of computer hardware, such together your monitor or keyboard, one easy very first step is to inspect all connected cables come make sure they're properly connected.
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Restart the computer: when all else fails, restarting the computer is a good thing to try. This deserve to solve a lot of of basic issues you might experience through your computer.

Using the process of elimination

If you're having an problem with her computer, girlfriend may have the ability to find the end what's wrong making use of the process that elimination. This way you'll make a list of things that can be bring about the problem and also then test them the end one by one to remove them. As soon as you've established the source of your computer issue, it will certainly be much easier to uncover a solution.

Scenario:

Let's say you're make the efforts to publish out invitations for a birthday party, however the press won't print. You have some ideas about what can be resulting in this, so you go with them one through one to view if you deserve to eliminate any possible causes.

First, you examine the press to see that it's turned on and plugged in come the surge protector. That is, so that's not the issue. Next, you check to make certain the printer's ink cartridge still has actually ink and also that over there is document loaded in the paper tray. Points look great in both cases, therefore you know the concern has nothing to carry out with octopus or paper.

Now you desire to make certain the printer and computer space communicating correctly. If you newly downloaded an upgrade to your operating system, it could interfere through the printer. Yet you recognize there haven't been any type of recent updates and the printer was working yesterday, so you'll have to look elsewhere.

You inspect the printer's USB cord and find that it's not plugged in. You must have unplugged that accidentally once you plugged other else into the computer system earlier. As soon as you plugin the USB cord, the printer starts working again. It looks favor this printer problem is solved!

This is simply one example of an worry you could encounter while using a computer. In the rest of this lesson, we'll talk about other typical computer problems and also some methods to solve them.

Simple services to usual problems

Most of the time, difficulties can be addressed using basic troubleshooting techniques, favor closing and also reopening the program. It's vital to try these simple solutions before resorting to much more extreme measures. If the trouble still isn't fixed, friend can shot other troubleshooting techniques.

Problem: Power button will not start computerSolution 1: If your computer system does no start, start by checking the power cord to check that the is plugged securely right into the back of the computer system case and the strength outlet.Solution 2: If the is plugged right into an outlet, make sure it is a working outlet. To inspect your outlet, you have the right to plug in an additional electrical device, such as a lamp.Solution 3: If the computer is plugged in come a surge protector, verify the it is rotate on. Friend may have to reset the rise protector by turning it off and also then earlier on. You can additionally plug a lamp or other an equipment into the surge protector to verify the it's functioning correctly.
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Solution 4: If you room using a laptop, the battery might not it is in charged. Plug the AC adapter into the wall, then try to revolve on the laptop. If that still doesn't begin up, you might need come wait a couple of minutes and shot again.Problem: An application is running slowlySolution 1: Close and also reopen the application.Solution 2: upgrade the application. To carry out this, click the Help menu and look for an alternative to examine for Updates. If friend don't uncover this option, one more idea is to run an online search for applications updates.
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Problem: An application is frozen

Sometimes an applications may become stuck, or frozen. When this happens, you won't be able to close the window or click any kind of buttons within the application.

Solution 1: force quit the application. Top top a PC, you can press (and hold) Ctrl+Alt+Delete (the Control, Alt, and also Delete keys) on your key-board to open up the Task Manager. Top top a Mac, press and also hold Command+Option+Esc. You deserve to then choose the unresponsive application and click End task (or Force Quit ~ above a Mac) come close it.
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Solution 2: Restart the computer. If you space unable to force quit one application, restarting your computer system will close all open apps.Problem: every programs ~ above the computer system run slowlySolution 1: run a virus scanner. Friend may have malware to run in the background the is slowing things down.
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Solution 2: Your computer may be running out of tough drive space. Shot deleting any files or programs you don't need.Problem: The computer is frozen

Sometimes your computer system may become fully unresponsive, or frozen. When this happens, you won't have the ability to click anywhere on the screen, open up or near applications, or access shut-down options.

Solution 1 (Windows only): Restart home windows Explorer. To carry out this, press and also hold Ctrl+Alt+Delete on your key-board to open up the Task Manager. Next, locate and select Windows Explorer from the Processes tab and click Restart. You may need come click much more Details in ~ the bottom of the home window to watch the procedures tab.
Solution 2 (Mac only): Restart Finder. To do this, press and hold Command+Option+Esc top top your keyboard to open up the Force quit Applications dialog box. Next, locate and also select Finder, climate click Relaunch.
Solution 3: Press and also hold the strength button. The Power button is usually situated on the prior or next of the computer, commonly indicated by the power symbol. Press and hold the Power switch for 5 to 10 seconds to force the computer to shut down.Solution 4: If the computer system still won't closeup of the door down, you can unplug the strength cable native the electric outlet. If you're making use of a laptop, girlfriend may have the ability to remove the battery to pressure the computer to revolve off. Note: This solution must be her last resort ~ trying the various other suggestions above.Problem: The mouse or keyboard has stopped workingSolution 1: If you're using a wired computer mouse or keyboard, make certain it's effectively plugged into the computer.
Solution 2: If you're utilizing a wireless mouse or keyboard, make certain it's turned on and also that that batteries space charged.Problem: The sound isn't workingSolution 1: examine the volume level. Click the audio switch in the top-right or bottom-right edge of the display screen to make certain the sound is turn on and that the volume is up.Solution 2: check the audio player controls. Plenty of audio and video players will have actually their own separate audio controls. Make certain the sound is turned on and that the volume is turned up in the player.Solution 3: check the cables. Make sure external speakers space plugged in, rotate on, and connected to the exactly audio harbor or a USB port. If your computer has color-coded ports, the audio calculation port will normally be green. Solution 4: connect headphones come the computer to uncover out if you have the right to hear sound with the headphones.
Problem: The screen is blankSolution 1: The computer system may be in Sleep mode. Click the computer mouse or press any crucial on the keyboard to wake it.Solution 2: Make certain the monitor is plugged in and turned on.Solution 3: Make certain the computer system is plugged in and also turned on.Solution 4: If you're making use of a desktop, make sure the monitor cable is properly associated to the computer tower and also the monitor.

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Solving more challenging problems

If you still haven't discovered a solution to her problem, you might need to ask who else for help. As simple starting point, we'd introduce searching the Web. It's feasible that various other users have had comparable problems, and also solutions come these difficulties are regularly posted online. Also, if you have actually a friend or family members member that knows a lot around computers, they may be able to aid you.


Keep in mind that most computer problems have an easy solutions, return it may take part time to uncover them. For daunting problems, a more drastic solution might be required, favor reformatting your tough drive or reinstalling your operating system. If you think you might need a solution prefer this, we recommend consulting a professional first. If you're not a computer system expert, it's feasible that attempting these solutions might make the situation worse.